Terms and Conditions for Sammy AI Solutions
Last updated: 05-06-2025
Company Name: Sammy AI Solutions
Registered Address: Carrer de Valencia 536, Barcelona, Spain
1. Acceptance of Terms
By accessing or using the services provided by Sammy AI Solutions, S.L. (“Sammy AI”, “we”, “us”), the client (“you”, “your”, or “Client”) agrees to be bound by these Terms and Conditions (“Terms”).
If you do not agree with these Terms, you must not use our services.
2. Services
Sammy AI provides artificial intelligence-based tools designed to assist businesses in automating their sales and customer service processes. Specific deliverables, performance metrics, and scopes are defined in individual proposals or service-level agreements (“SLAs”).
3. Client Responsibilities
You agree to:
– Provide timely access to any data, systems, or personnel reasonably required to deliver our services.
– Use our tools and services in compliance with all applicable laws and regulations.
– Refrain from using our services for any unlawful or unauthorized purpose.
4. Intellectual Property
All intellectual property rights in our software, models, algorithms, and related materials remain the exclusive property of Sammy AI or its licensors.
You receive a non-exclusive, non-transferable license to use our services during the agreed subscription or contract term.
5. Data Protection & Confidentiality
We process data in accordance with the General Data Protection Regulation (GDPR).
– Client data remains the property of the Client.
– Both parties agree to maintain the confidentiality of any non-public information shared under the agreement.
Our full Privacy Policy is available at: click here.
6. Fees and Payment
Fees, payment terms, and billing cycles are specified in the respective agreement or invoice.
Late payments may incur penalties as defined in the applicable agreement or under Spanish commercial law.
7. Service Availability & Support
We aim for high availability of our cloud-based tools but do not guarantee uninterrupted service.
Support terms are outlined in a separate SLA or agreed contract.
8. Termination
Either party may terminate the agreement:
– With 30 days’ written notice, or
– Immediately if the other party breaches these Terms and fails to cure within 14 days of written notice.
Upon termination:
– Client access to our services will be revoked.
– Outstanding payments will become immediately due.
9. Limitation of Liability
To the maximum extent permitted by law:
– Sammy AI shall not be liable for any indirect, incidental, or consequential damages.
– Our total liability shall not exceed the amount paid by the Client in the past 6 months preceding the claim.
10. Governing Law and Jurisdiction
These Terms are governed by the laws of Spain.
Any dispute shall be subject to the exclusive jurisdiction of the courts of Barcelona.
11. Modifications
We reserve the right to modify these Terms. Updates will be published on our website and/or communicated by email.
Continued use after changes implies acceptance.
11. Contact
For questions or concerns, contact us at:
📧 hello@sammy-ai.com
📞 +34 644 411 509
🌐 www.sammy-ai.com